Online Ordering Instructions - READ FIRST!

 

The 2018-2019 NARGS Seed Exchange 

Is NOW CLOSED for the season.

 

Remember to collect, clean and donate seed for next year's exchange.

Information will be sent with the Spring issue of the Rock Garden Quarterly
and is also on the Seed Donation Instructions page.
 

Many thanks to the seed donors for all the wonderful seeds they sent in; to the seed packagers who sorted all the seeds into individual packets; to the Watnong chapter volunteers who filled the Main Round seed orders; and to the Wisconsin-Illinois chapter volunteers who handled the Surplus Round. The leftover seed will be divided up and sent to the chapters who requested it.

Please read these instructions carefully, before placing your seed order. Refer back to this page if you have any questions/problems as most of them can be answered on this page.

We have prepared this  'Visual Guide for ordering seed using the Online Ordering process' pdf (click on link) for those who want to see the steps involved in placing an online order.

Please help - Postal regulations have recently changed. We are now being charged "Package/Parcel" rates for all shipments which means a big increase in postage rates (US=$3.66 to 4.06, to Canada=$10.50, Overseas = $14.25 to $14.50 )Please consider adding a donation on the first checkout page to help us cover this added cost. Thank you for your continued support!

If you are having trouble logging into the website, with the ordering program or with the checkout process - please do not hesitate to ask for help immediately by using this Contact button to leave us a message. We will get back to you as soon as possible.

**If you had a problem during the payment process, or the "Finalize Order" button is greyed-out, look for the Cart link in the upper right corner of the web page near where you log in (the "Cart" link is only visible if you have an order waiting to Checkout). Click on the Cart link and it will take you back to your cart order; then click on the Checkout button to try your payment again. Do not try to re-enter your seed order - the program automatically saved your selections and will not allow you to edit after you finalized your order. 

Members in Australia: A new Department of Agriculture policy is to return the whole package if any of the seed is not allowed. Be sure to check BICON website for the list of species you are allowed to import before placing a seed order. Do not select species that are not allowed into your country and list many second choices to ensure you receive your requested number of packets. We will only send seed of the species you select (no substitutes) to avoid the whole shipment being rejected and returned to us or destroyed.

Members in JapanAll seeds sent to Japan now require a phytosanitary certificate issued in the exporting country. We are not able to supply this for the Surplus round so you will not be able to order surplus seed. 日本のメンバー:日本に送られるすべての種子は、輸出国で発行された植物検疫証明書を必要とします。我々は剰余ラウンドのための植物検疫証明書を提供することができないので、あなたは剰余の種を注文することができないでしょう。

LOGIN TO BEGIN:  
You must be a current NARGS member and be logged into the NARGS website to gain access to the members-only areas of the website. To log in, use the Login link found in the upper right-hand menu on the web page. It will show the 'Logout' link in this upper menu area if you are already logged in. If you need help joining NARGS, logging in or renewing your membership see the FAQ page for articles about these items as well as other important information on your user account.
 
START YOUR ORDER:  
Once you are logged in, the website will grant you access to the members-only area of the SEEDS menu. Hover your cursor over SEEDS on the main menu; in the drop-down menu under the CURRENT SEED EXCHANGE section you will see ‘Order Seed’. Clicking on this to go to your personal ‘Order Seed’ page; your name will show just below the page title as verification.
 
We do NOT recommend placing your order on an iPad or tablet - you will have difficulty accessing the ‘Order Seed’ page. Contact us if this is your only method of accessing the webpage and we can provide you with alternative access. 
 
VIEWING THE SEED LIST:
The default setting for 2018-2019 Surplus Round Seed List is alphabetically by Genus/Species name (not by seed number) with Garden-collected and Wild-collected listed together and marked as either G (Garden) or W (Wild). Above the seed list are letter buttons arranged alphabetically; click on any of the letter buttons to go to the list of seeds that begin with that letter. You may also search by genus; genus and species; or even partial name, using the search box for Genus/Species. Further refine the search by first using the Garden/Wild search box to select G, W or Any (to view only garden- or wild-collected, or both) and then by letter or genus/species.
 
To view the Seed List by seed number use the Garden/Wild search box and select G or W and it will arrange the list of either Garden or Wild seed numerically. Click on ALL in the letter buttons list to have any search or sort result revert back to the default complete seed list by seed name. Note - there are a few wild-collected addendum seeds that will be out of numerical order when listed by the genus name.
 
Click on the plant name in the seed list to open a Google search page for that entry in a new tab if you need more information and images to help with your selection process. Details on how the seeds are listed can be found on the General Seed List Information page. Go to the Downloadable Seed List Files page to see the list of species name changes used in this year's seed list as well as files of the seed list and donors list that can be downloaded to your computer and printed out. 
 
**Be sure to close only the Google search page tab when finished looking at the entry; accidentally closing your browser window would take you out of the 'Order Seed' page as well.
 
MARK YOUR SEED CHOICES:  
There are two methods available for entering your seed choices on the ‘Order Seed’ page: you can browse through the seed list and click on a choice button within the seed list as you find items you are interested in or, if you have already made your selections from the seed list, you can type in each seed number individually and select the choice category.
 
For either method, there are 3 choice categories you may assign for the item: First choice (1st); Second choice (2nd); and if you have a few Second choices that are most wanted, use Second choice (preferred) (2nd*). Your order will be filled first from your First choices so be sure to select as many First choices as the number of packets you want to receive (20/40/60/80/100). If a First choice selection is gone we will pull from any Second choices (preferred) you may have selected, and then select from the regular Second choices listings. PLEASE only list a FEW as Second choice (preferred); this will help the order fillers see which of your many Second choices to pull first if a First choice is gone. 
 
To use the Seed List method for entering your choices, browse through the list or use the search features to go to listings for specific genera/species.  When you find an item you are interested in, simply click on the round choice button next to whichever choice category (1st, 2nd or 2nd*) you want for that item. If you change your mind, you can change the choice categories by clicking on one of the other options or select “No” to un-select an individual item. All items are set on “No” when you begin your seed order. You will be able to tell if an item is selected because the round button will change color - a black dot in the center if the selection is for an individual seed number, and a blue dot if it is part of a range of numbers. Blue dots cannot be changed on the individual numbers in the range - see paragraph below about ranges for more information on making changes to ranges.
 
To use the Instant Add box method for entering your choices, type a seed number into the white box in the grey Instant Add section above the letter buttons. Then click on the choice button for that item to add it to your selections. Do not use the enter/return key on your keyboard after typing in the seed number or the seed number will automatically be put in as a First choice. Be sure to use the correct Second choice button if entering all your selections using the Instant Add box. Choose Second choices (preferred) only for a few Second choice selections you want to be pulled first if a First choice selection is gone.
 
To select a RANGE choice you must use the Instant Add box. Type in the range of numbers to indicate you would accept any ONE number within that range; ranges count as one choice. You must enter the complete numbers, such as 1355-1362 (NOT 1355-62). If you change your mind about a range and want to adjust the numbers within the range, change the choice category or delete the range choice, you can ONLY do so by deleting it from the ‘Your Selections’ page (see next section) and then you can re-enter the new range in the Instant Add box, if required. You CANNOT make any changes to a range from within the seed list itself using the round choice buttons - ranges will show as blue dots in the center, to indicate that it is part of a range and that the buttons cannot be used to make the changes directly. Please note that ranges are pulled strictly by seed number, so garden and wild seed selections are NOT included in same range even though they may be listed together on the seed list.
 
You are allowed to select up to 100 First choices, but please try to select the same number of First choices as the number of packets you are requesting. You are allowed up to 200 Second choice selections. Many seed numbers will be gone before your order is processed, so it is very important that you select plenty of Second choices for the order fillers to pull from to complete your order. You are not allowed more than one packet of any seed number.    
 
Please do not request any items that are considered noxious weeds in your state. US Members should check with their state list of Noxious Weeds from this link -  https://plants.usda.gov/java/noxComposite
 
REVIEW YOUR SELECTIONS:
Click on the >>> Review your order so far button to be taken to the 'Your Selections' page.  On this page, you will see two choice columns with the selections you have made so far,  either First or Second choice.  Your Second choice (preferred) will be designated by an asterisk (*) before the seed number.  The items will be arranged numerically within each column with any ranges listed at the bottom of the appropriate choice column. You can delete an item from the 'Your Selections' page by clicking on the ( x ) red x button after the listing.  Ranges must first be deleted from the 'Your Selections' page if you want to change or remove them from your lists.  If you make any changes on the 'Your Selections' page you MUST use the Back to Seed List Ordering page button to ensure the changes are processed on the 'Order Seed' page.  Do NOT use your browser back button to return to the 'Order Seed' page.
 
Look at the green count boxes to monitor how many First and Second choices you have selected and how many more you are allowed. If you reach the limit on your First or Second choices and try to add another item to that choice category, a message will pop-up letting you know you reached the limit. You can adjust the choice of any of the individual seed number selections within the seed list by simply clicking on one of the other choice buttons for that item or the “No” button. Ranges can only be changed by deleting them from the 'Your selections' page and re-entering them.
 
Saving Your Order and Finding It Again: You do not have to complete your order in one session; your selections are saved automatically to your user account.  You can access your order again to continue adding or changing selections by going to the ‘Order Seed’ link, but you cannot change an order after you click on Finalize Order - Checkout button. We recommend you save a copy of what you are ordering, either by using the Print selections button to print from the ‘Your Selections’ page or writing down the seed numbers/choice selection before leaving the website, just in case. 
 
FINALIZE AND PAY FOR ORDER:
Once you have made all your selections and any changes, you are ready to finalize your order. Note - you cannot make any changes to or re-enter your order once you have finalized it. Click on the Finalize Order - Checkout button. The first page you are sent to gives you several options regarding your order:
 
1st - You must mark if you will accept substitute seed packets if your choice selections are gone, so you receive the full allowed amount of packets. If you do not select the "yes" button ONLY packets still available from the choices you listed will be sent even though it may be less than your allowed amount. No refunds can be made and no multiples of the same seed number are allowed.
 
2nd - Indicate how many seed packets you are requesting (20/40/60/80/100); your number of packets should match the number of First choices you selected.
 
3rd - If you would like to Add a donation to your order, you can do so by checking that box and either selecting one of the suggested amounts or choose Other and add whatever dollar amount you want in the Amount box. The donation amount will be added to your checkout payment. (Thank you!)
Once you have answered these three options, click on the green Continue button to proceed to the payment section.
 
On the Checkout page that appears please verify to Cart content and Billing information (contact us immediately if the information is incorrect).  In the Surplus Round all members must pay $10 per 20 packets (US dollars) for their Surplus Round seed order (so $10 for 20; $20 for 40; $30 for 60; $40 for 80; and $50 for 100 packets). Select the Payment method (PayPal or mail check/money order) then go to the bottom of the page and select Review Order to complete the payment portion. Verify the details on the Review Order page and select the Submit Order button (or the Back button if you need to make a change).
 
If you chose PayPal you will be sent to the PayPal site and then return to nargs.org at the completion of your transaction.  Use PayPal to pay by credit card without creating a PayPal account.  On the PayPal site, either select to log in to your PayPal account, if you have one - OR - choose 'Pay with Debit or Credit Card' and you can continue with the credit card information.  
 
If you chose to pay by check or money order you will be shown a postal address where you will mail your order payment and will also be sent an email invoice with the postal address. All checks/money orders should be made out to 'NARGS'.  Please note - your order will not be put into the queue to be filled until payment is received so send payment immediately. If you send cash, it is at your own risk. All payments must be in US dollars.
 
An email invoice for your order will be sent to your email address to verify the submission was successful - if you do not receive it, check your spam folder before contacting us.
 
If the Finalize Order - Checkout button is greyed out or does not take you to the checkout page: you either need to renew your membership first or have already "finalized" the seed order but did not finish the checkout process (look for the CART link in the upper menu). Do not try to re-enter or change your selections after you have clicked on the Finalize Order - Checkout button; no changes will be saved once it is "finalized". If you need help completing your seed order contact us immediately.
 
After the payment is processed you will be taken to your Seed Exchange Order page, which has the list of your seed selections. Use the Print order button to print out a copy of your selections for future reference. You can also come back to that page to view your seed selections from your personal User page by clicking the 'Account' link in the upper right-hand menu, next to the Login/Logout link on any page of this website (you must be logged in). Then look for the ‘Seedex Order - Surplus Round’ box below the yellow section and click on the '2018 Seed Exchange Order' link. You can also access it from the "Order Id" number link, under SEEDEX SURPLUS, on the email invoice sent to you. The seed names on this page retain the Google search link to aid in researching the seed requirements after you've received your seed order. You may also copy/paste the First and Second choices lists into a spreadsheet program. 
 
If you are having trouble logging into the website, with the ordering program or with the checkout process - please do not hesitate to ask for help immediately by pressing this Contact button to leave us a message. We will get back to you as soon as possible.