Frequently Asked Questions

Please select Account on the upper right of the screen, then the Join tab or use the Join box below the Rock Garden Quarterly section on the Home page.  Please do not use this route if you want to renew your membership.

If you already have a user account, please login first so that you will not have to create a new account.

If you do not already have a user account, you will be asked to select a username and enter your e-mail address as well as your first and last name.  After selecting the level of membership, press the Next button to go to the second page.

On the second page, unless you are registering an additional member on the same account, skip the first box.  If you are registering an additional member, type that person's username in the box.  If it is in the database, it will come up below the box. Select that username and proceed.  If there is no username for the Additional member, select Create a New Account.

Select the term length and whether your address is in the US or Canada or if you live overseas.  Continue to the next page and fill in the billing information and your method of payment.  If you will be sending in a check or money order, please make the checks out to NARGS and mail them to PO Box 18604, Raleigh, NC 27619-8604. 
 
Select Review Order at the bottom of the page and if the details are correct select Submit Order.  An electronic receipt as well as a welcome message and further instructions will be sent to the e-mail address you have entered.

You are now free to login into nargs.org and will be able to see Members-only content.  Directions for logging in may be found in the FAQ How do I login to nargs.org?

Should you wish to join by mail, you may use this mail-in form.  Please send a check on a US bank or International Money Order in US Dollars.  Visa/Mastercard and PayPal also accepted.

Please mail to:
NARGS
Membership Director
Bobby J . Ward
PO BOX 18604
Raleigh, NC 27619-8604

Select the Login link on the upper right of your screen.  Enter your username or e-mail address in the first box and password in the second box.  If you have not chosen or been assigned a username, your default username is your membership number. 

If this is the first time you have used the site or you cannot remember your password or it does not seem to be working, please request a new password using the Request New Password Tab on the Login page.  Put in your username or the e-mail address that you have previously given the Executive Secretary.  (If your e-mail address has changed, please Contact the Website Administrator with the button on the upper right of the screen.)  A one-time link that expires after one day will be immediately sent to the e-mail address on file.  Select the Login tab in the box that opens after you click on the link.  You will be sent to your edit page where you will able to choose a recognizable username if you do not already have one and put in a new password that you will remember.  Be sure to enter your chapter affiliation if it is not shown and fill in the other requested information.  Go to the bottom of the page to save your entries. 

You are encouraged to update your contact information by using the Edit tab on your User page, which you can access from your Username link in the upper part of your screen when logged in.

Visit https://www.nargs.org/user/password and type your username or email address on file with NARGS and submit the form. A 'reset password' email will be sent to you with further instructions.

If you cannot remember your username or the email address you registered on the NARGS website with, visit https://www.nargs.org/contact and request help using our Contact form.

Select "Renew" in the upper right hand corner.  If you are not logged in, you will be taken to a Login page.  Enter your username or e-mail address and password.  (Trouble logging in?  See the Login FAQ.) You will automatically be taken to your Membership Information page where you will find your membership information already entered.  On this page you can enter:
•    the number of years you wish to renew for
•    add an Additional Member username (see the Additional Member FAQ).
•    if you are the representative of an organization, you can enter the name of the organization here
•    change your postal address information
•    select your Local Chapter if you have not done so
Be sure to select Renew at the bottom of the page and you will be taken to Checkout where you will be asked to enter your billing and credit card information or indicate if you are paying by check or money order.  Be sure to select Renew Order.  You will be sent to a new page that will allow you to review the order before you confirm it.  You will be sent a confirmatory e-mail. Information about all of your NARGS orders can be viewed by selecting the Orders tab at the top of your User page.

If you are unable to renew on the website, please use this mail-in form.

If you are already logged in, click "Account" in the upper right-hand corner of the screen and you will be taken to your user page.  

On your user page, select the Edit tab at the top of the page.  You can change your username, password, and e-mail address on the Edit page.  Other useful things you can set on this page:

•    receive notification on Forum posts
•    add your picture
•    insert comments about yourself
•    enable personal contact (a good idea as your e-mail address is never exposed on this site) and private messages
•    set your time zone (very important if you are posting events)

Finally, be sure to Save your changes at the bottom of the page.

If you are already logged in, click Account in the upper right-hand corner of the screen and you will be taken to your user page.  Scroll down midway.  Under the Membership Terms box select the Edit Membership hypertext.  Scroll down to Address and edit your information. This is the address all postal communications will be sent to you (Rock Garden Quarterly, seed orders, etc.) so make sure it is accurate. On this page you can also

•    add an Additional Member (see the Additional Member FAQ)
•    select your Local Chapter if you haven’t already done so

Be sure to Save your work at the bottom of the page.

To create an Event either go to your User page by clicking on your username in the upper right of the screen and select the Create Event tab on the left side of the page or click on Events and hit the “Add a New Event” hyperlink. 

Enter a title and if this is a Chapter Event under Feature Image upload your chapter logo.  Now enter the date information.  It is not necessary to enter the closing date.  However, to make this work properly the website needs to know your time zone.  If the times that are showing approximate your current time there is nothing to do.  You can reset your time zone by going back to your user page (click on your username in the upper right of the screen) and selecting the edit tab.  At the bottom of the Edit User page you will find Locale Settings.  Select your time zone and be sure to Save the setting at the bottom of the page.

Use the Location text box to give the location details of the event.  There is another text box below for the Description of the event.  Beneath the Location text box it is important to select the event type.  Be sure to select all that apply.  Beneath this, if this is a chapter event, it is very important to select your chapter so that the event will also appear on your chapter page.  Now fill in the description.  You can upload pictures to this box.  In the Categories and Tags box, check the appropriate Category and enter a Tag that will help search engines find this event.  Keep in mind that you want to be consistent from one event to the next so do not use, for example, sale one time and plant sale the next.  There is a wide range of acceptable choices for Tags.  Be sure to Save your work at the bottom of the page.

 

To create a News item, go to your user page and select the Create News Item tab on the left.  This page is similar to the Events page.  Enter Title, News Photo, which will appear with the title, or chapter logo if either are appropriate and, if this is a Chapter News Item, be sure to select your chapter so that the news item appears on your chapter page.  Enter the news item in the Body text box.  You can upload photos with Embedded Image. In the Categories and Tags box, check the appropriate Category and enter a Tag that will help search engines find this event.  Keep in mind that you want to be consistent from one event to the next so do not use, for example, sale one time and plant sale the next.  There is a wide range of acceptable choices for Tags.  Set the moderation state to "Needs Review" so that one of the system administrators can see the even and approve it for publication.  Be sure to Save your work at the bottom of the page.

To edit a Local Chapter page you should have been granted update access by the Administrator.  Please contact the webmaster@nargs.org if you do not have access.  To edit your local chapter page, login to www.nargs.org and go to About Us > Local Chapters.  At your chapter page, select the Edit tab at the top of the page.

Chapter Image and Chapter Header Image: The Chapter Image is a for a logo.  If you enter it here it will appear in the upper left hand corner of the page, your chapter events and on the Local Chapters page next to the name of your chapter.  The Chapter Header will appear at the top of the page to the right of the logo if it is present.

If your chapter has an independent website, enter it under “Web site”.  The chapter Location has already been entered, but correct it if is in error.

The text editor box under Chapter Description is a WYSIWYG editor that produces HTML code.  You can look at and change the code at any time by toggling on the Source button, but this is normally unnecessary.  Entering and formatting text in this box is pretty much like using any word processor, each with their own peculiarities.  There are some useful tools here so do not hesitate to experiment.  The one thing to realize is that you cannot leave this page without first Saving your work with the Save tab at the bottom of the page.  You can, of course, always open another tab to look else where on the web while you work.

A word about images: For highest quality I recommend that you size your pictures prior to uploading them so that the largest dimension is 600 pixels.  You get better results with the .png rather than the .jpg format.  Be sure to fill in the Alt Text and panel after you unload the image.  Put your cursor in the text editor where you want to insert the image before hitting the insert button.  I recommend using the Automatic or Large options before you Insert, unless you know you want an small image.  The image size can be changed after it is inserted by clicking on the image and then grabbing one of the corners.  Alternatively, you can right click on the image and select Image Properties.  Here you can set the width and height pixels.  More importantly, at the bottom of this panel set the Alignment to go to the Right or Left border.  Back in the text box, if you click on the image, you can also center the image, as if it were text, using the Center text option on the menu bar at the top.

The Text Format beneath the text box should always be in Full HTML.  You can upload and insert text documents as well as images.  For Category, I always select People.

Officers do not need to be listed in the text box but can be entered in the Officers box.  This is a handy tool and makes contacting the officers easily without exposing their e-mail addresses (a practice that nargs.org discourages).  Enter the title of the first officer you want to list, President or Chair, and their name.  Then find this person’s username (assuming that they are NARGS members).  To do this, in another window or tab, go to About Us > Organization > Member lookup.  Type the person's name and when the search is completed find the username associated with that person at the bottom of the page.  Now back at the Officers form fill in the username, wait a moment while that name comes up in a confirmatory box below and click on it.  This provides a means of contacting the person from your page.  Hit the Add Another Item button to add the next officer, and so on.

Finally, at the bottom of the page, be sure to save your work.

Now we have to cover two more items: Chapter Events and Chapter News Items.  These will appear as summary items that can be expanded in columns on the right side of the page.

To create an Event either go to your User page by clicking on your username in the upper right of the screen and select the Create Event tab on the left side of the page or click on Events and hit the “Add a New Event” hyperlink. 

Enter a title and under Feature Image upload your chapter logo; if you do not, the default NARGS logo will appear.  Now enter the date information.  It is not necessary to enter the closing date.  However, to make this work properly the website needs to know your time zone.  If the times that are showing approximate your current time there is nothing to do.  You can reset your time zone by going back to your user page (click on your username in the upper right of the screen) and selecting the edit tab.  At the bottom of the Edit User page you will find Locale Settings.  Select your time zone.  Set the moderation state to "Needs Review" so that one of the system administrators can see the even and approve it for publication.  Be sure to Save the setting at the bottom of the page.

Use the Location text box to give the location details of the event.  There is another text box below for the Description of the event.  Beneath the Location text box it is important to select the event type.  Be sure to select all that apply.  Beneath this it is very important to select your chapter so that the event will also appear on your chapter page.  Now fill in the description.  You can upload pictures to this box.  In the Categories and Tags box, check the appropriate Category and enter a Tag that will help search engines find this event.  Keep in mind that you want to be consistent from one event to the next so do not use, for example, sale one time and plant sale the next.  There is a wide range of acceptable choices for Tags.  Again, be sure to Save your work at the bottom of the page.

To create a chapter News item, again go to your user page and select the Create News Item tab on the left.  This page is similar to the Events page.  Title, News Photo (chapter logo) and be sure to select your chapter so that the news item appears on your chapter page.  Enter the news item in the Body text box.  Again you can upload photos with Embedded Image.  Category and Tag as before.  Be sure to Save your work at the bottom of the page.

Active NARGS members now have the ability to upload a chapter newsletter issue and to create a page of uploaded issues.

For members who have the Chapter Newsletter role, the first issue can be uploaded via the Create Newsletter Issue Tab under Create Content on the left side of your user page.  Enter the Name of the Chapter from the drop down menu, the Name of the Newsletter, the Volume and Number.  In the Date box, enter the Month or Season, the Year and the Month of issue.  Next, upload the pdf file from your computer.  An image of the current issue can also be loaded.  Save your work at the bottom of the page.

The first issue will create a page to display the Newsletters from your chapter.  A menu link will be created at the bottom of your Local Chapter page that will take you to this page.  The issues are ordered by date and can be posted in any order.  A link to upload a new issue can be found at the top of the page.

Developer: Update security patches and execute some functional and design changes.

Site Administrator: Manage and execute some functional and design changes, assign permissions, and add, change or remove content types.

Membership Administrator (NARGS Executive Secretary):  Maintain membership records, prepare reports, and e-mail membership.

Editor: The Editor has primary responsibility for web content and for marketing NARGS on the web.  The Editor will initiate and manage editorial content changes.  The Editor will receive and evaluate requests, assign editorial tasks to Content Editors and approve content created by Content editors. 

Content Editors: Add, change, and remove content for assigned pages.

Forum Moderator: Post announcements, remove unwanted posts, approve non-member logins, and ban unwanted users.

Members (Users): Members can login to the site to view and download member-restricted material and to make contributions to the News, Events, Forum and pages to which they have been assigned access.  Members are encouraged to update their membership profiles.

Can I post pictures from other web sites?

  • NARGS members can put up any of their own pictures, drawings or writing on the web site and we welcome such sharing.
  • Other peoples' photos, artwork and writing can be posted with their permission. (Must be documented.)
  • The copyright of all pictures, artwork and writing is retained by the originator even when posted on the NARGS web site and may not be used without permission.